MTNAfghanistan offersa daily news service in the following categories: Breaking News, Headline News, Entertainment News, World News, Sports News, Middle East Newsand Finance News. This service is available in three languages: Dari, Pashto and English.
Below is the subscription and unsubscribe process:
Q1: What is this MTNA news service?
ANS: This is a subscription based SMS offer for MTNA subscribers. Through this service, MTNA customers can get a variety of news,such as Breaking News, World News, Sports News, Finance News, etc. in their desired languages. Q2: How to subscribe and unsubscribe to the SMS alert?
ANS: To subscribe and unsubscribe this service, customers will need to send respective keywords to short code 122.
Q3: What is the charge to avail this service?
ANS: Monthly subscription costs 50 AFS/month.
Q4: Can anybody unsubscribe the service in anytime?
ANS: Yes. The subscriber can unsubscribe from theservice anytime by sending the unsubscribe key words of the particular service to short code 121.
Q5: What are the charges for unsubscribing from the service?
ANS: Just 2.50 AFSto unsubscribe from the service.
Q6: Can anybody re-subscribe the service after unsubscribe?
ANS: Yes. Anybody can re-subscribe to the news service anytime by sending the subscription key word to particular short code 122 (see above chart).
Q7: Do I need to pay for re-subscribe the service?
ANS: Yes. You have to pay 50 AFSto re-subscribe the service for next entire month/30days.
Q8: Who are eligible for this MTNA news service?
ANS: All MTNA prepaid and post-paidsubscribers are eligible to have this service.
Q9: How long is this service available?
ANS: This is service will be available for 30 days after subscription.
Q10: Will customer be informed before ending of his/her subscription date.
ANS: All Monthly subscribed customers will get the following message upon ending their subscription dates: 'Dear customer, your service will be discontinuing due to your subscription package. Please reply with 'Y' to continue this service for next 30 days.
Q11: Will I get the service alerts if I do not re-subscribed to the service after completing the 30 days.
ANS: No, you will not get the service alerts after 30 days unless you re-subscribed the service.
Q12: Can I get the news alert of subscribed service on daily basis?
ANS: Yes. You can get the news alert in desired language.
Q13: How many SMS alerts can I get on a daily basis?
ANS: Each subscribed customer will get the service content on daily basis.
Q14: Is this service available to all MTNA subscribers?
ANS: Yes. This service will be available to all prepaid and post-paidsubscribers.
Q15: If I move to another region from my current region in Afghanistan, can I get the alert?
ANS: Yes. This service is available all over Afghanistan where MTNA is providescoverage.
Q16: Can I get the subscribed alert while roaming abroad?
ANS: No. This service is only applicable in Afghanistan. No roaming facility is available.
Q17: Can I forward the received alert to my friends? What will be the charge for that?
ANS: Yes. You can forward the message to any number in Afghanistan to share the news. Standard SMS charge will be applicable.
Q18: If I migrate to another news service should I re-subscribe the previous service again?
ANS: Yes, you have to re-subscribe to the service again.
Q19: If I lost my SIM card and once I get the new SIM card with the same MSISDN, should I re-subscribe the service again?
ANS: No. Your subscription is based on your MSISDN, so you do not need to re-subscribe the service again.
Q20: If I am out of credit, can I get the alert daily?
ANS: Yes. You will get the news alerts daily because you have already paid for the entire month.
Q21: I already subscribed to the Breaking News service, now I want to have World News or any other News service. What can I do?
ANS: You just need to send the subscription key word of the desired news service to short code 122 and after successful charging you will get the desired news.
Q22: If I am out of credit, can I subscribe the service?
ANS: No, you can not avail the news service, you have to recharge your account and send the subscription request to the particular short code, and after successful charging you will be able to get the service for next 30 days.
Q23: What should I do if I have any issues while subscribed to the service?
ANS: Please contact MTNA helpline.