Manager – Carrier Operations

• Department mission to monitor interconnect & roaming revenue and cost.
• Motivating subordinates and promoting company vision
• Effective planning to make sure service level agreements are met with all direct partners.
• Follow up on all Roaming & Interconnect receivables.
• Look for market opportunities to increase interconnect & roaming revenue & alternatives to save cost of termination.

Key Tasks:

• Conduct feasibility survey on potential telecom carriers’ partnerships to increase revenue levels.
• Build and maintain strong relationships with all telecom carriers.
• Contacting Operators outside of the country, to look for opportunities for increasing traffic and revenue.
• Escalate connectivity issues to technical department or to relevant IR Partner for quick resolution.
• Anticipate and document possible problems from call data information and map out strategies for mitigating related risks.
• Organizing the processes involved in the launch of voice and SMS retail services and analyzing the cost calculations and revenue margins accordingly.
• Assist with preparation and provision of documentation and information for audit purposes.

• Prepare comprehensive traffic analysis (both voice and SMS ) for the Management.
• Report the revenue leakage identified to RA and technical teams and follow up till the issue is fixed.

• Take decisions on voice & SMS traffic routing through carriers by analyzing different cost proposals from telecom partners.

• Review monthly reports before submission to higher levels.
• Provide support on reconciliation and settlement of billing queries.
• Liaise with regulatory team in Legal Dep. related interconnection processes and ensure all regulatory requirements are met.

• Prepare monthly forecast and monitor department performance regularly.
• Ensure timely generation and receipt of interconnect reports and ensure information provided is accurate to be presented to C level management.

• Evaluate and select carrier partners and cost-effective routing methods to meet desired business objectives.

• Monitoring the high-cost traffic and analyzing the tariff charges to prevent negative margin on retail charging.

• Analyzing the daily trend of incoming and outgoing traffic and identifying risk of possible leakage/fraud.

• Analyze monthly average cost Vs revenue with partners to maximize the revenue margin.
• Analyze daily traffic stream with partners and escalating issue further in case if significant decline is observed.

• Maintain traffic declaration with all interconnect partners for voice & SMS outgoing/Incoming, follow up on the reconciliation and billing exchange on monthly basis.

• Ensure timely generation and receipt of interconnect invoices and ensure invoice information is correct and payments are received on time.

• Responsible for payment netting proposal with MTNGC and follow up with internal teams to reconcile intercompany accounts on time.

Interested Afghan Nationals can send their applications and resumes (with three valid references) by Sep 25, 2024.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

careers.afghanistan@mtn.com