Manager – Carrier Operations

  • Reference number: N/A
  • Job type: Permanent
  • Kabul
  • Organisation Name: MTN Afghanistan
  • MTN Level: 3
  • Posted: 13 Sep 2023

Job requirements

Job Requirements (Education, Experience and Competencies)


  • BBA


  • Minimum of 3 years experience in relevant field.


  • Microsoft Excel
  • Microsoft PowerPoint

Job description

Job SummaryJob Summary
  • Department mission to monitor interconnect and roaming revenue and cost.
  • Motivating subordinates and promoting company vision
  • Effective planning to make sure service level agreements are met with all direct partners.
  • Look for market opportunities to increase interconnect and roaming revenue and alternatives
    to save cost of termination.
Duties & ResponsibilitiesDuties & Responsibilities

Key Tasks:

  • Conduct feasibility survey on potential telecom carriers’ partnerships to increase revenue
  • Build and maintain strong relationships with all telecom carriers.
  • Contacting Operators outside of the country, to look for opportunities for increasing traffic
    and revenue.
  • Escalate connectivity issues to technical department or to relevant IR Partner for quick
  • Anticipate and document possible problems from call data information and map out
    strategies for mitigating related risks.
  • Organizing the processes involved in the launch of voice and SMS retail services and
    analyzing the cost calculations and revenue margins accordingly.
  • Assist with preparation and provision of documentation and information for audit
  • Prepare comprehensive traffic analysis (both voice and SMS ) for the Management.
  • Report the revenue leakage identified to RA and technical teams and follow up till the
    issue is fixed.
  • Take decisions on voice & SMS traffic routing through carriers by analyzing different
    cost proposals from telecom partners.
  • Review monthly reports before submission to higher levels.
  • Provide support on reconciliation and settlement of billing queries.
  • Liaise with regulatory team in Legal Dep. related interconnection processes and ensure all
    regulatory requirements are met.
  • Prepare monthly forecast and monitor department performance regularly.
  • Ensure timely generation and receipt of interconnect reports and ensure information
    provided is accurate to be presented to C level management.
  • Evaluate and select carrier partners and cost-effective routing methods to meet desired
    business objectives.
  • Monitoring the high-cost traffic and analyzing the tariff charges to prevent negative
    margin on retail charging.
  • Analyzing the daily trend of incoming and outgoing traffic and identifying risk of possible
  • Analyze monthly average cost Vs revenue with partners to maximize the revenue margin.
  • Analyze daily traffic stream with partners and escalating issue further in case if significant
    decline is observed.
  • Maintain traffic declaration with all interconnect partners for voice & SMS
    outgoing/Incoming, follow up on the reconciliation and billing exchange on monthly basis.
  • Ensure timely generation and receipt of interconnect invoices and ensure invoice
    information is correct and payments are received on time.
  • Responsible for payment netting proposal with MTNGC and follow up with internal teams to
    reconcile intercompany accounts on time.
Submission GuidelineSubmission Guideline

Interested & qualified internal local candidates can submit their Applications/ CVs through before Sep 25 , 2023.

Please mention the name of the position you are applying in your email subject line.

Submission EmailSubmission Email