Manager – Carrier Operations

• Department mission to monitor interconnect and roaming revenue and cost.
• Motivating subordinates and promoting company vision
• Effective planning to make sure service level agreements are met with all direct partners.
• Look for market opportunities to increase interconnect and roaming revenue and alternatives
  to save cost of termination.

Key Tasks:

• Conduct feasibility survey on potential telecom carriers’ partnerships to increase revenue
  levels.
• Build and maintain strong relationships with all telecom carriers.
• Contacting Operators outside of the country, to look for opportunities for increasing traffic
  and revenue.
• Escalate connectivity issues to technical department or to relevant IR Partner for quick
  resolution.
• Anticipate and document possible problems from call data information and map out
  strategies for mitigating related risks.
• Organizing the processes involved in the launch of voice and SMS retail services and
  analyzing the cost calculations and revenue margins accordingly.
• Assist with preparation and provision of documentation and information for audit
  purposes.
• Prepare comprehensive traffic analysis (both voice and SMS ) for the Management.
• Report the revenue leakage identified to RA and technical teams and follow up till the
  issue is fixed.
• Take decisions on voice & SMS traffic routing through carriers by analyzing different
  cost proposals from telecom partners.
• Review monthly reports before submission to higher levels.
• Provide support on reconciliation and settlement of billing queries.
• Liaise with regulatory team in Legal Dep. related interconnection processes and ensure all
  regulatory requirements are met.
• Prepare monthly forecast and monitor department performance regularly.
• Ensure timely generation and receipt of interconnect reports and ensure information
  provided is accurate to be presented to C level management.
• Evaluate and select carrier partners and cost-effective routing methods to meet desired
  business objectives.
• Monitoring the high-cost traffic and analyzing the tariff charges to prevent negative
  margin on retail charging.
• Analyzing the daily trend of incoming and outgoing traffic and identifying risk of possible
  leakage/fraud.
• Analyze monthly average cost Vs revenue with partners to maximize the revenue margin.
• Analyze daily traffic stream with partners and escalating issue further in case if significant
  decline is observed.
• Maintain traffic declaration with all interconnect partners for voice & SMS
  outgoing/Incoming, follow up on the reconciliation and billing exchange on monthly basis.
• Ensure timely generation and receipt of interconnect invoices and ensure invoice
  information is correct and payments are received on time.
• Responsible for payment netting proposal with MTNGC and follow up with internal teams to
  reconcile intercompany accounts on time.

Interested & qualified internal local candidates can submit their Applications/ CVs through careers.afghanistan@mtn.com before Sep 25 , 2023.

Please mention the name of the position you are applying in your email subject line.

Careers.Afghanistan@mtn.com