Specialist: HR Operations ( Rem& Human Capital)


  • Reference number: MTNA-HR -HR 23Apr24
  • Job type: Permanent
  • Kabul
  • Organisation Name: MTN Afghanistan
  • MTN Level: 2
  • Posted: 25 Apr 2024

Job requirements

Job Requirements (Education, Experience and Competencies)


  • Bachelor Degree in Business or equivalent


  • 2 – 3 years relevant work experience;

Job description

Job SummaryJob Summary
  • The mission is to Coordinate Human resources remuneration and human capital process being implemented and ensure compliance
  • Responsible for the implementation Employee recognition program in order to build a culture of reward & recognition of exceptional performance within MTNA on a monthly, quarterly and annual basis
  • Responsible to coordinate effectively HR related operations and handle it proactively to ensure better HR experience
Duties & ResponsibilitiesDuties & Responsibilities
  • Perform the process of Reward & Recognition i.e., the MTN Shine program in MTNA, develop culture of reward and recognition and keep line managers informed of MTN Shine nominees
  • Advertise the MTN Shine program inside MTNA premises to inform employees of various stages of the program and of the winners
  • Develop and implement OpCo change plan to implement integrated recognition framework and drive education campaigns defining the value, benefits and ROI of recognition
  • Identify constraining factors and causes that hinder managers from recognizing employees,
  • Develop and implement new initiatives to drive manager led recognition; align these initiatives and assess their impact on the culture of recognition and fostering of MTN values
  • Facilitate behavioral change and sustenance of manager led recognition
  • Provide input for process improvement
  • Prepare all the Human Capital Reports and ensure that all necessary reports are accurately and timely prepared
  • Daily monitoring of attendance system, Timely reporting of absentees, Timely registration of MTNA employees
  • Ensure installation of Hand key readers in all MTNA premises
  • Report /resolve issues of attendance / door system if any
  • Provide timely and accurate ID cards to the new recruitments, problem solution of the issues raised in MTNA ID cards
  • Ensure to provide ID cards within 2 days to the employees who lose their IDs and Proper record of the ID cards
  • Prepare accurate list of employees birth dates, Celebrate employees birthdays on the exact dates; also Provide a bouquet of flower on the birthday
  • Provide a birthday card duly signed by the GM – HR, concerned Division head and CEO
  • Clear the invoices of cake and bouquet suppliers on the end of each month and to keep a proper record
  • Collect the TIN forms from new recruitments and existing if any and Send them to the MoF for the TIN generation
  • Ensure to provide the original TIN number form to employee
  • Keep proper record of all TIN numbers issued to MTNA staff
  • Accurate record keeping of all employees
  • Ensure presence of necessary documents
  • Ensure all the relevant documents of employees are timely placed in their personnel file
  • Ensure all personnel files are properly placed in the hanging files
  • Ensure the files are placed on MTNA number in the shelves
  • Ensure all the processes are followed
  • No single task to be carried out without the proper steps of HR processes
  • Report any amendments / modifications as required or necessary
  • Prepare a proper format for the reports
  • Timely provision of reports required
  • Ensure the customers are dealt well in your area
  • Timely request fulfillment of customers
  • Ensure all clearance forms are processed immediately
  • Ensure to receive all the necessary items like ID card, SIM card etc
  • Place all the clearance forms in to the personnel files of employees
  • Ensure that balance leave of employees are indicate in the clearance forms
  • Report the reasons in exit interview form to immediate supervisor
  • Ensure all employees are provided with necessary medical services when needed, Proper tracking of all records
  • Proper process and tracking of payment reimbursement for Medical service provider
  • Ensure new comers timely receive their Email ID and official GSM
  • Proper tracking and record
Submission GuidelineSubmission Guideline

Interested Afghan Nationals can send their applications and resumes (with three valid references) by Apr 30, 2024.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Submission EmailSubmission Email