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Postpaid

Postpaid

Postpaid

Frequently Asked Question (FAQ)

For further queries, you may contact us
E-mail: businesssalesteam.AF@mtn.com

 

What are Postpaid plans? What are Postpaid plans?

Postpaid package plans are usually set up based on a contract with companies & NGOs, with postpaid lines provided to businesses, NGOs, MNCs, and public administrations. Every month customers will receive a bill, and at the end of that billing cycle, your plan inclusions will automatically refresh. MTN-A has different Postpaid packages tailored based on customer requirements.

What type of business companies & NGOs are eligible to contract for the postpaid packages? What type of business companies & NGOs are eligible to contract for the postpaid packages?

MTN-A offers postpaid plans with discounted Data & Voice bundles to businesses of all sizes and as well as public sector, NGOs and MNC based on their specific needs.

What are the main contract requirements for the corporate SIMs agreement? What are the main contract requirements for the corporate SIMs agreement?
  • Companies & NGOs valid business license
  • Companies & NGOs official request letter
What are the postpaid packages’ features & benefits? What are the postpaid packages’ features & benefits?
  • Free calls & SMSs within the CUG Group.
  • Discounted dedicated data & voice bundles.
  • Discounted Pay as You Go Rates.
  • User-Wise Monthly Credit Allocation.
  • International roaming access.
What are the Postpaid SIM registration Policy & Required Docs? What are the Postpaid SIM registration Policy & Required Docs?

MTN-A follows the ATRA procedure for SIM registration and KYC requirements.

What is the billing mechanism and how to pay postpaid monthly invoice? What is the billing mechanism and how to pay postpaid monthly invoice?

Each month Postpaid invoice will be shared to the company provided authorized email address and can be paid in cash at MTN-A customer service points or in MTN-A specific Bank account. Furthermore, customers can also pay their bill using MTN Top Up cards or directly from the available balance in their prepaid account.

Does MTN-A has dedicated Postpaid call center and Support team? Does MTN-A has dedicated Postpaid call center and Support team?

Yes, MTN-A has dedicated Postpaid call center and dedicated support team.

Is it possible for an organization to get the above benefits on prepaid SIM Cards? Is it possible for an organization to get the above benefits on prepaid SIM Cards?

Yes, we offer corporate prepaid SIMs, which have the same benefits and privileges as our postpaid SIM cards.