MTN Afghanistan always focuses on delivering the best in class customer service, we depend on our customers’ feedback. Please submit to us your complaints, suggestions, and your experience you have encountered with our Products & services through Live Chat, Private Message, and Comment Box. Thanks
Service Center addresses
| No | CSP Name | Exact location |
|---|---|---|
| 1 | Shahr-e-Now | KBL Shahr-e-Now |
| 2 | Kot-e-Sangi | KBL Kot-e-Sangi |
| 3 | Khair Khana | KBL Khair Khana |
| 4 | Jad-e-Maiwand | KBL Jad-e-Maiwand |
| 5 | Gulbahar Center | KBL Gulbahar Center |
| 6 | Kart-e-Now | KBL Kart-e-Now |
| 7 | Dashti Barchi | KBL Dashti Barchi |
Automated channels (Self service)
| Service name | Shortcode/Contact # |
|---|---|
| SIM Registration (WhatsApp) | 772222222 |
| Transaction history | *888# |
| SIM Swap | *888# |
| Check SIM registration status | *888# |
| Device settings | *667* |
| Bundle activation via IVR | 247 |
| Damage voucher | 775111779 |
